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Online Pricing and Availability - Prices, specifications and availability of products are subject to change without notice. Due to the unpredictable nature of the
the market, descriptions may not reflect current technical information. Because we offer a wide selection of products, prices may change without notice. We also reserve the right to make corrections in the event
of a misprint.
Orders Placed By Individuals - All orders placed by individuals must be accompanied by full payment (check, money order or credit card) plus shipping charges and applicable state tax
(NY residents 8.25%). We accept VISA, Master Card, American Express, Discover.
Open Account Terms - Terms of "Net 15 Days" shall be extended
to cities, governmental agencies, department and companies in good standing of open account. We encourage new business customers placing their first order to call and set up an account with First Out Rescue, and make payment
with check, credit card in advance. This can help to avoid any delay with shipping during the credit review process.
PLEASE NOTE: PAYMENT BY PERSONAL CHECK WILL DELAY PROCESSING OF YOUR ORDER!
Our policy is to delay processing of any order paid by personal check for ten banking days after we deposit the check into our bank account. We have this policy in order to determine that the check has not been returned because
of "insufficient funds". We thank you in advance for your patience if you pay by personal check.Sales Tax - New York residents are subject to 8.25% tax. (Tax is applicable to Product and Shipping). Online orders
in all other States are Tax Free. If you are tax exempt, tax will not be applied to your order, however, a tax I.D. must be submitted with your order in our comment box. PLEASE NOTE: ALL TAX I.D. NUMBERS ARE VERIFIED BEFORE ORDER IS PROCESSED!
Minimum Orders - First Out Rescue Equipment requests that all orders be a minimum of $12 (before shipping and tax).Delivery Policy - Continental U.S. orders are shipped for speed, convenience and economy.
Customers in Alaska, Hawaii and Canada may choose U.S. Postal Service or UPS Second Day Air at additional costs. Some restrictions do apply because of quantity, weight, shape or size. Some orders may require additional shipping charges.
If the items you are ordering require extra shipping, we will notify you once your order is received.Ordering Options - There are four easy ways to place an order with First Out Rescue Equipment:- Order securely online
24 hours a day using your VISA, Master Card, Discover or
American Express Card. - Order via our telephone number during normal business hours at: (716) 874-2428.
- Download the order form, fill it out and fax the order to us at:
(716) 873-1526.
- Download the order form, fill it out and mail it to us at:
First Out Rescue Equipment
100 Ensminger Road
Tonawanda, NY 14150
Order Instructions - Order securely online 24 hours a day using:
VISA, Master Card, Discover, American Express
The fastest and easiest way to order from First Out Rescue Equipment is to use our website. Our products are sorted by category for added convenience. After locating
the products you want to purchase you can simply enter the quantity and click the "Add to Cart" icon. You will then be directed to your shopping cart where you can view, add or remove the items in your cart. When you are finished shopping you can click the "Checkout " icon.
You will be directed to the Member Information page where you can log in as an existing member or setup a new member account with us. Creating a member account is a great way to save time on future orders!
After entering your information you will be directed to the Delivery
Information Page where you can choose your shipping method and add any comments about your order. Continue through with the Payment Information, confirm your order and you are finished. You will then receive your Order Confirmation Number. If you entered an email address a
confirmation of your order will be sent immediately.
Once your order ships you will be notified by email. This email will include a summary of your order as well as tracking information for your convenience.Request for Quote - First Out Rescue Equipment always
strives to bring you the highest quality products at exceptionally low prices all while providing you with the most exceptional customer service. We understand the need for additional discounts for large volume orders and we appreciate the opportunity to quote our products
and services. If you would like a quotation for a large volume order you can email, fax or call us with your request. We will always do our best to process your quote in the most timely manner.
Email: You can email you quote request to info@firstoutrescue.com
Fax: You can fax your quote request to (716)873-1526.
Call: You can call in your quote and speak with one of our Customer Service Representatives by calling
(716) 874-2428.
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